Merome legal information
Billing, Cancellation & Refund Policy
Paid subscriptions and checkout are not currently enabled. The following policy applies when paid subscriptions become available; the preview does not charge subscription fees.
1. Subscriptions
Price/currency/billing interval are displayed before purchase.
2. Automatic renewal
Unless expressly stated otherwise subscriptions renew until cancelled. Before purchase we prominently display the subscription, amount due today, billing interval, any fixed-term total commitment, renewal amount or basis, and cancellation method. Annual plans show the total upfront payment, not only a monthly equivalent.
3. Cancellation
When paid billing is available, cancel online through Merome Billing. Ordinarily this stops next renewal and paid access continues through current period unless law requires otherwise.
4. Refunds
No general refund solely for change of mind or non-use of an already-paid period. This does not limit any mandatory refund/cancellation/replacement/re-supply/compensation right. We provide remedies required by Australian Consumer Law or other applicable law.
5. Failed payments
Merome/Stripe may retry failed payments; unpaid functionality may be restricted. We must not intentionally bill after effective cancellation.
6. Price changes
Material recurring increases ordinarily apply at future renewal with reasonable advance notice where appropriate and opportunity to cancel.
7. Tax
Tax is handled as required. Australian GST is not charged/represented while SAKAE PTY LTD is unregistered. Foreign tax requirements are separate.
8. Contact
Billing support: support@merome.io.
PO Box 263, Pyrmont NSW 2009, Australia
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